We accept returns/exchanges for most items within 14 days of the purchase date. Returns are only accepted if the product is in its original packaging. Unpackaged products must be verifiably unused. Products without intact packaging are only exchanged if the product is defective or in cases where we’ve made a mistake in the item we sold you. Items returned must be in their original condition accompanied by the original receipt, or proof of purchase on the customer loyalty account. All returns and exchanges are at the discretion of the manager.
EXCEPTIONS: Disposable e-cigarettes, vaporizers, and all glass pieces (except for size-sensitive items like slides, downstems, etc) are ineligible for returns or exchanges.